Telluride Luxe Ski Lodge on Mainstreet

RENTAL AGREEMENT DETAILS
Please read through this agreement as this is a contractual agreement between guest and hosts. We do honor our policies in this document in all cases. Guests can be removed mid-stay for violating any policies in this agreement.

GUEST COUNT:
Please ensure you have the proper number of guests on your reservation. No more than 6 guests are allowed to stay for short stays and no more than 4 guests are allowed to stay for 28+ day reservations.

MINIMUM AGE TO BOOK:
Booking guest must be 21+

CHECK-IN / CHECK-OUT TIMES:
Check-in: 4PM & Check-out:10AM

QUIEST HOURS
9PM – 8AM With respect to our neighbors, quiet hours must be observed and respected.

LOST ITEMS
We are not responsible for any lost items left behind by guest, or items that were shipped to the unit during your stay. We do make every effort to return items to guests that are of high value - electronics, jewelry, etc. for a minimum charge of $150.

PAYMENT POLICY:
To confirm you're booking, you are required to pay 100% at booking.

CANCELLATION POLICY:
Cancellation Policy – 75% refund if cancelled 90+ days before check-in. 50% refund if cancelled 60+ days before check-in. No refunds within 60 days of check-in. For VRBO bookings - we are not responsible for refunds of VRBO guest service fee - follow up directly with VRBO to see if they will refund that portion of your reservation if you cancel.

PARKING
We have 2 designated (free) parking spots in the parking lot for our unit #2
- G zone (3rd and 4th parking space) are $25/permit for registration
- Guests cannot park in neighbor's parking spots, you may be towed at your own expense
- No parking RVs or mobile homes in condo parking lot, please arrange for a G parking zone permit with me prior to your stay.

SMOKING IS NOT ALLOWED
No smoking of any kind allowed in unit, on deck or within 50' of building. $1,000 fine for smoking in unit + fine from hotel and can be asked to leave mid stay.

PETS ARE NOT ALLOWED
No unauthorized pet visits/stays, $500 fee for presence of pet in unit, this fee applies to ESAs as well. All damages incurred from the pet can be billed back to guest. Pet visits are defined as a pet entering the unit's front door.

EVENTS ARE NOT ALLOWED
No bachelorette or similar parties.

UNEXPECTED NONWORKING AMMENITIES OR APPLIANCES:
Refunds are not offered for inoperable appliances, hot tub or pool. We will make our best efforts to provide you with alternatives or fix the issue during your stay. If no solution possible for inoperable hot tub during your stay, no more than 10% of the nightly rate will be refunded.

DAMAGE, FEES AND ADDITIONAL CLEANING:
Per this contract, we are authorized to charge your card for any damages, additional cleanings or fines as mentioned in this rental agreement or imposed by our HOA due to your stay if you do not submit payment to us within 7 days of notification invoice.

HOST / RENTER GOOD FAITH POLICY:
GOOD FAITH ISSUE RESOLUTION — Guest agrees to notify Host promptly and during the stay of any condition, concern, or issue that requires attention. Host will make every reasonable effort to verify, address and resolve reported issues within normal business hours (8:00 AM – 5:00 PM) or as soon as reasonably possible.
OPPORTUNITY TO REMEDY REQUIRED — Guest must provide Host a reasonable opportunity to inspect, correct, or otherwise remedy any reported issue. Failure to report an issue during the stay, or refusal to allow Host to remedy the issue, waives any claim to compensation, refund, discount, or reimbursement.
NO RETROACTIVE CLAIMS — Reporting an issue only after checkout or leaving the Property without allowing Host the opportunity to resolve the matter, is not considered good faith communication and does not qualify the Guest for any refund, discount, or financial compensation for any said claim.
LIMITATION OF REMEDIES — Guest acknowledges that Host’s obligation is to provide a timely solution once notified. Remedies are limited to repair, replacement, or reasonable accommodation during the stay. Monetary refunds or concessions are issued solely at the Host’s discretion.

CHARGEBACKS AND RESPONSIBILITY FOR ASSOCIATED COSTS — Guest agrees that all payments for the reservation are final unless otherwise stated in this Agreement. If Guest initiates a credit card chargeback, payment dispute, or reversal request, Guest must provide accurate and truthful information to their financial institution. In the event the chargeback is denied, reversed, or resolved in favor of the Host, Guest agrees to reimburse Host for any fees, penalties, administrative costs, legal expenses, or other charges incurred by Host as a result of the chargeback process. These costs may be charged to the payment method on file or invoiced directly to the Guest.

NO TENANCY CREATED OR RESIDENCY RIGHTS — Guest acknowledges and agrees that this Reservation creates a temporary, revocable license to occupy the Property for the limited dates stated in the Reservation. This Agreement does not create a landlord tenant relationship, does not grant possession, and does not provide any tenancy, residency, or housing rights under Colorado law.
NO RIGHT TO REMAIN BEYOND RESERVATION — Guest has no right to remain at the Property beyond the checkout date and time listed in the Reservation. Any attempt to stay past the checkout time without the Host’s written consent constitutes trespass and immediate termination of the license to occupy.
HOLDOVER FEES & REMOVAL — If Guest fails to vacate the Property at checkout time, Guest agrees to pay (1) a holdover fee of $50 per hour, plus (2) $350 fee is 3 hour late mark is met, plus (3) all costs associated with any reservations cancelled because of the holdover, plus (4) additional housekeeping costs, plus (5) all costs associated with removal, including security personnel, law enforcement and attorney fees if required. Acceptance of holdover fees does not create any tenancy or right to continued occupancy. Note: If our cleaning team arrives at the scheduled check out time and personal belongings remain in the unit, they are authorized to collect the items and place them outside the unit to begin turnover for the next guest. We are not liable for any items left in the unit past the designated check out time.
NO SQUATTER OR TENANT CLAIMS — Guest expressly waives and disclaims any ability to assert squatter’s rights, adverse possession, tenant rights, or any claim of legal possession of the Property. Guest agrees that any unauthorized occupancy is unlawful and subject to immediate removal under Colorado law.
VERIFICATION & COOPERATION — Guest agrees to provide valid identification upon request and to cooperate with any reasonable verification steps necessary to confirm compliance with this Agreement.

LIABILITY WAIVER AND ASSUMPTION OF RISK Guest accepts the Property in its current condition and agrees to use it safely and responsibly. Guest assumes all risks associated with the use of the Property, including but not limited to risks related to stairs, decks, driveways, walkways, natural terrain, weather conditions, household appliances, pool/hot tub and any recreational amenities provided.
RELEASE OF LIABILITY — To the fullest extent permitted by Colorado law, Guest releases and holds Host harmless from any claims, losses, injuries, damages, or expenses arising from Guest’s stay, except in cases of Host’s willful misconduct. Host is not liable for accidents, injuries, illness, theft, loss of personal property, or interruptions of utilities or services that are outside Host’s reasonable control.
GUEST RESPONSIBILITY — Guest agrees to supervise all members of their party, including minors, and to follow all posted rules, instructions, and safety guidelines. Guest is responsible for any damage or harm caused by their own actions, negligence, or misuse of the Property.
THIRD PARTY SERVICES AND CONDITIONS — Host is not responsible for the actions, omissions, or performance of third party service providers, including but not limited to utility companies, internet providers, transportation services, or local contractors. Guest acknowledges that weather, wildlife, and environmental conditions are outside Host’s control and may affect the stay.
INDEMNIFICATION — Guest agrees to indemnify and hold Host harmless from any claims or demands arising out of Guest’s use of the Property, violation of this Agreement, or actions of any individuals invited onto the Property by Guest.
MEDIATION BEFORE LEGAL ACTION — Guest agrees that any dispute, claim, or disagreement arising out of or relating to this Agreement, the stay, the condition of the Property, or any services provided by Host must first be submitted to mediation before either party may initiate a lawsuit or other legal proceeding. Mediation shall take place in the State of Colorado with a mutually agreed upon neutral mediator. Each party shall be responsible for their own costs associated with mediation, and both parties agree to participate in good faith. If mediation does not resolve the dispute, either party may pursue legal remedies as permitted by Colorado law.
VENUE AND JURISDICTION — Guest agrees that any dispute, claim, or legal action arising out of or relating to this Agreement, the stay, or the use of the Property shall be governed exclusively by the laws of the State of Colorado. Guest further agrees that the proper and exclusive venue for any such dispute shall be the county in Colorado where the Property is located. Guest waives any objection to jurisdiction or venue in Colorado courts.
ATTORNEY FEES — In the event of any dispute arising from this Agreement or the Guest’s stay, the prevailing party shall be entitled to recover reasonable attorney fees, court costs, and expenses incurred in enforcing their rights. This provision applies to mediation follow up actions, collection efforts, and any legal proceedings permitted under Colorado law.

AUTOMATIC ACCEPTANCE OF TERMS — Guest acknowledges and agrees that this Short Term Rental Agreement is automatically accepted and becomes legally binding upon completion of the booking, payment, or check in process, whichever occurs first. By confirming the reservation, accessing the Property, or occupying the Property in any manner, Guest affirms that they have read, understood, and agreed to all terms, conditions, rules, and policies contained in this Agreement. Continued occupancy constitutes full acceptance of all terms without the need for a physical signature.